Terms and Conditions


All the products listed on this website are designed and hand made in Ireland. As the work is handmade there may be slight variations.


We accept payment by bank transfer

IBAN IE35AIBK93608122774043

All recognised Visa debit and credit cards are accepted via Pay Pal

We do not hold any financial details from our customers

Refund/Return policy

We pay special attention to the packaging of all our orders. If an item is damaged during shipping please contact us immediately within 24 hours with a photograph of the damaged goods and a replacement item will be sent.

No refund on bespoke orders once the order has been produced as they are made specially for you


The order may be cancelled before the order has been dispatched. If it has already been dispatched then if you return the item to us in the condition it arrived we will issue a refund for the item.


Your information will be used for the sole purpose of processing your order and informing you of any new products and special offers.

Your details will not be shared or used for any other purpose.

We value your custom and thank you for shopping with Siobhain Steele Ceramics on-line.