Shipping Information

Your Order, Shipping, Delivery

Your gifts are wrapped with great care, making sure that they arrive safely anywhere in the world. We offer complimentary eco gift wrap and handwritten note at checkout at your request

Orders are dispatched by An Post within 3-7 days, please allow extra time during busy holiday periods. As soon as your order is on the way you will receive a confirmation email with tracking number. Please make sure to give us a valid email address and telephone number when you order.

Postage for deliveries is calculated at the checkout - October 2026 Rates.

Ireland including Northern Ireland delivered by An Post €7.00

If you are ordering from Northern Ireland please only use Northern Ireland in the checkout address, if you include UK the charge will increse to €25 for United Kingdom. Please contact me directly if you need assistance 00353 87 7548526

Europe, Australia, Canada and USA and United Kingdom €25.00

As of January 1st 2021, Brexit will change the way parcels enter the UK. Customers in the UK will need to pay additional handling fees on our parcels when they receive them. These costs are being determined by UK customs at the border, meaning they are out of our control and Siobhain Steele Ceramics is not responsible for any importation charges or government fees that may be applied.

Payment

All recognised Visa debit and credit cards are accepted via Pay Pal and Stripe

We also accept payment by bank transfer

IBAN IE35AIBK93608122774043

We do not hold any financial details for our customers.

Privacy

Your information will be used for the sole purpose of processing your order and informing you of any new products and special offers.

Your details will not be shared or used for any other purpose.

Thank You

Thank you so much to all my customers for supporting my small Irish business especially over the past year! All the products listed on this website are designed and hand made by Siobhain at Siobhain Steele Ceramics studio, Co Cork, Ireland. As the work is handmade there may be slight variations.